CLOSURES: In case of inclement weather, we will update our social media accounts and website. We reassess throughout the day, so please be sure to check back often. In general, we are open for most school holidays. If inclement weather results in a closure, a make-up will automatically be added to your account. If a holiday results in a gym closure and that particular day of the week would not receive 20 classes, a makeup class would be made available to all students enrolled for that day. Please see the session schedule for any regular class closings.

• Unlimited make-ups will be given any time during any group lesson session for which the child is enrolled.
• Unlimited make-ups do not apply to Private Lessons or Semi-Private Lessons.
• Advanced submission of absence is REQUIRED in order to be eligible for a make-up and all absences MUST be reported in the parent portal. For last-minute cancellations, please notify the office as soon as possible.
• Make-up space is not guaranteed and is on a first come first serve basis.
• Make-ups can be scheduled only 1 week in advance.
• Absences cannot be credited towards future tuition.
• We DO NOT guarantee the same teacher, time, or student ratio for group lesson make-ups.
• Make-ups cannot be rescheduled; we DO NOT make-up a make-up.
• Students must be enrolled in the current session in order to use their make-ups. Being on a waitlist does not count as being enrolled.
• Make-ups are non-transferable and non-refundable.
• All reported absences will expire 12 months from their reported date.