Need to miss a class? No worries. With our app or website, mark yourself absent 24-hours or more in advance and schedule makeups easily. Enjoy up to 12 makeup tokens per year—perfect for keeping your child’s progress on track. (Effective December 31, 2025, all make-up tokens will expire. Beginning January 1, 2026, all families will shift to 12 makeup tokens per year.)
- Each student receives up to 12 makeup tokens per year, available while actively enrolled in group classes.
- To receive a makeup token, you must cancel your class at least 24 hours in advance through your online account or mobile app.
- Makeup tokens can be used to book any available spot in your child’s class level, up to 6 days in advance.
- Tokens expire 45 days after they are issued and cannot be reissued if a makeup class is missed.
- Unused makeup tokens are non-refundable.
- Due to our small class sizes, makeup class availability is not guaranteed.
- If you withdraw from classes, all unused makeup tokens will expire on your drop date.
Closures
If a class must be canceled due to a facility closure, a makeup token will be issued. In the case of inclement weather or emergency closures, families will be notified via phone, email, text, and/or social media.
Planet Gymnastics does not issue credits or refunds for missed classes or cancellations due to holidays, inclement weather, or other unforeseen closures.